Trust and Safety

Reinforce Customer Trust With Secure, Compliant Onboarding

KYC is the backbone of any organization’s trust and safety program. But if identity verification services operate in silos, organizations can struggle to spot security gaps and opportunities for improvement. The Trulioo integrated identity verification platform removes the silos and gives organizations a holistic view of onboarding that enhances trust and safety programs.

Continuously Improve Trust and Safety

Leverage insights, alerts and training through the Trulioo platform to enhance your identity verification capabilities and strengthen your trust and safety program at onboarding and throughout the customer experience.

Monitor and Optimize Your Operations

Maintain customer trust with streamlined back-end operations that provide real-time metrics, detailed reports and audits to help you spot identity verification workflow gaps before they become a concern.

Customize Verification to Fit Your Trust and Safety Strategy

Every onboarding customer has a different risk profile. Customize identity verification to match risk profiles and minimize friction with the Trulioo drag-and-drop workflow builder. Easily layer multiple verification capabilities into a single workflow to elevate risk management.

Build Trust and Safety Across the Globe

Identity Platform

Your Integrated Identity Platform

Launch and optimize onboarding workflows in minutes with our hosted user interface or customize integrations with the Trulioo API. Organizations can expand across borders, match changing market conditions and adapt to regulations without draining IT resources. Our flexible platform meets your unique requirements.

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Identity Verification

Simplify KYC Across the Globe

Not all KYC verification challenges are the same. Leverage artificial intelligence, machine learning and hundreds of data sources to optimize verification workflows. Verify identities through a comprehensive platform that delivers high match rates, regulatory compliance and the convenience customers expect.

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KYC Documents

State-of-the-Art KYC Documents and Selfie Capture

Trulioo KYC Documents verifies anyone anywhere using government-issued IDs and face biometrics. The flexible, modular service, proven to detect more fraud and reduce false positives, merges with the breadth and expertise of Trulioo PII data matching to deliver industry-leading results across the globe.

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Business Verification

Streamline Buyer and Seller Onboarding

Whether onboarding a sole proprietorship or a multinational company, marketplaces can confirm a vendor’s surface details or dive deep into business details to verify beneficial owners. Trulioo Business Verification with automation accelerates onboarding by combining KYB and KYC due diligence in a single workflow.

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Trust and Safety Services Fortify Digital Platforms

A risk-based strategy can ensure online marketplaces meet buyer and seller expectations for convenient onboarding experiences while maintaining a secure digital environment.

Case Study

One of the World’s Largest Online Marketplaces Increases Trust and Safety in 10 Key Markets

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Industry Sheet

Build Trust in Online Marketplaces With Identity Verification

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White Paper

Beyond Compliance: Build a Safer Online Marketplace With Global Reach

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Learn More From Our Team

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Explore Trust and Safety in Your Industry

Fraud Prevention

White Papers

The Digital Identity Crisis

Read the Report: Explore the different types of identity theft and fraud and how businesses can leverage a layered, agile approach to identity verification.

Infographic - 5 Ways Identity Verification Shapes Customer Behavior

Marketplaces

Infographics

5 Ways Identity Verification Shapes Customer Behavior

Infographic: Research shows the majority of consumers say online security is a bigger consideration than it was two to three years ago.

Fraud and Risk

Article | 4 min

Building Trust Online® – Confidence for Online Consumers

Organizations meeting the needs of digital transformation through digital trust will drive business value by minimizing risk and building a safer world.

Article

Building Trust and Safety for Online Marketplaces

Learn how trust and safety programs protect marketplace participants and the company’s reputation.

Frequently Asked Questions

Learn more about key industry terms and concepts.

Trust and safety programs help protect digital platform participants and the business’s reputation as a fair and safe place to transact or interact.

If people perceive an online marketplace or community as unsafe, unreliable or problematic, they’re less likely to participate.

Verifying all merchants and buyers helps build trust for an ecommerce website. Verification helps ensure all participants are legitimate and can be held accountable for their actions.

A trust and safety team ensures a business’s online users and their activities are legal and meet the platform’s standards. The teams perform onboarding and ongoing monitoring and track evolving regulations, fraud risks and social dynamics.

No. There are often legal requirements to perform due diligence, but those tasks don’t have to be conducted by a trust and safety team.

Ready to Get Started?

Harness the power of one platform with a suite of capabilities to protect your business and build trust with customers in an increasingly digital world.

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