Article 2 min

The future of seamless customer onboarding

Seamless customer onboarding

September 29, 2021  

A poor user experience will drive away customers and potentially damage a company’s reputation. Account creation may be the first impression customers experience with a brand, which is why it’s so important to use the right identity verification solution during the Customer onboarding process to offer a positive experience while protecting your business and customer.

Fortunately, the capabilities of identity technology are rapidly evolving. New advances in AI, machine learning, biometrics, encryption and big data are being applied to identity verification and authentication processes, improving the speed and accuracy of the experience. Many of the necessary security operations are done behind the scenes and don’t noticeably affect the user while still delivering robust safety.

How far can this trend go? How much can we take the user out of the identity equation without risking privacy or compliance violations? Is the future of identity a seamless, instant verification and authentication process that is 100% secure and compatible with privacy? Discover how the future of identity will play out at this fascinating presentation at Money20/20 Las Vegas:

The Customer Experience Revolution of Invisible Authentication

Monday, October 25 @ 11:45 a.m. – 12:05 p.m.
Live at Money 20/20 Las Vegas

The average person spends 2 hours and 51 minutes on their mobile phones a day and 51% check their phones a few times every hour. Every single time a mobile device is used, it produces a flurry of which may be used passively to verify and authenticate users online. Behavioral biometrics have emerged and are gaining traction, helping businesses to define who their users are and how they conduct themselves online.

Meanwhile, consumers expect businesses to deliver exceptional digital experiences that offer convenience and speed without compromising security. Is passive identification and authentication the future of our digital interactions and transactions?

In this talk, Rutherford Wilson, VP of Emerging Technology at Trulioo, will delve into the implications of passive identification and authentication.

Meet Trulioo on the floor

We’ll be at Money20/20 Las Vegas, in person, at Booth 1405. Drop by and talk to one of our identity experts about how to improve your verification needs. Or, better yet, contact us beforehand so we can set up a scheduled time to talk.