Industry Report
Identity at Scale
Where KYC/KYB Touchpoints Create (or Contain) Agent Risk
Digital identity verification has expanded far beyond onboarding. Today, organizations apply KYC and KYB across multiple customer workflows, from account creation to transactions and fraud monitoring.
With this interconnectedness comes additional risk: as AI-driven fraud and agentic threats grow, identity failure at one touchpoint can create operational risk across every customer and business interaction.
In this survey of 350 companies, firms with broad identity coverage report less pressure from bots and agents, fewer breakdowns and steadier operations, while firms with narrower coverage report the opposite.
Download the report to learn:
- Where identity risk appears across the customer and business lifecycle, and why it’s rarely contained to one workflow
- How verification coverage impacts exposure to adversarial bots and agents, and where threat activity appears most often
- How mature identity programs are structured to improve operational efficiency and customer experience
Scale Identity. Contain Risk.
Read the report
Where KYC/KYB Touchpoints Create (or Contain) Agent Risk
Digital identity verification has expanded far beyond onboarding. Today, organizations apply KYC and KYB across multiple customer workflows, from account creation to transactions and fraud monitoring.
With this interconnectedness comes additional risk: as AI-driven fraud and agentic threats grow, identity failure at one touchpoint can create operational risk across every customer and business interaction.
In this survey of 350 companies, firms with broad identity coverage report less pressure from bots and agents, fewer breakdowns and steadier operations, while firms with narrower coverage report the opposite.
Download the report to learn:
- Where identity risk appears across the customer and business lifecycle, and why it’s rarely contained to one workflow
- How verification coverage impacts exposure to adversarial bots and agents, and where threat activity appears most often
- How mature identity programs are structured to improve operational efficiency and customer experience
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