Reference Papers

Authored by industry experts, our reference papers offer authoritative insights on identity verification. Take a deep dive into domestic and international regulations, and identity verification across the world.

Download these reference papers today and stay ahead of the curve.


The Digital Identity Network: A holistic approach to managing risk

For a digital economy to thrive, there has to be trust online. This trust provides the assurance that global businesses need to securely offer goods and services to customers. Traditional single-point identity solutions are at a disadvantage when handling complex digital requirements, such as mitigating increasingly sophisticated fraud attacks.

Learn how digital identity networks enable a holistic approach to identity verification, which is ideal for addressing the identity proofing challenges of today’s global businesses.

Online account opening - consumer account opening report for the 2020 consumer

[Report] First impressions count: optimizing online account creation for the 2020 consumer

In an ever-more competitive digital economy, brands in all sectors must work harder and invest more to attract and engage new customers. Losing customers and their revenue potential during the account opening process, before they’ve even had an opportunity to use and engage with a service, is a challenge facing all online businesses.

Learn how your brand can deliver innovation and compelling digital experiences to online users, while protecting customers against fraud and identity theft.


[White Paper] Digital KYC: compliance, convenience, and Customer Due Diligence

In today’s highly regulated business environment, financial institutions are steadfast about meeting their compliance obligations. The traditional onboarding process for new clients is a time-consuming, labor-intensive, manual process that can lead to frustrating delays for customers and can put a strain on the business relationship.

Find out how electronic identity verification enables financial institutions to comply with tough industry regulations without burdening customers.

[White Paper] Frictionless Compliance: The New Paradigm for Onboarding Global Customers Online

The onboarding experience lays the groundwork for what will hopefully be a long and prosperous relationship between digital businesses and the millions of individuals creating new online accounts every day. Companies need to strike a balance between meeting compliance obligations and creating an instant, customer-centric onboarding process.

Learn how emerging technologies can help companies streamline account creation and customer acquisition processes across industries and use cases for deploying effective digital onboarding in a way that is frictionless, flexible, secure and compliant.

Verifying ID documents effectively

Digital ID document verification is progressing from an innovative competitive advantage to a necessity. In the digital scenario, photos of ID documents and document holders are verified, either by humans or by software, through automated workflows that check the authenticity of the document.

Learn how GlobalGateway ID Document Verification combined with image capture technology can help verify customers with speed and optimal results.


How digital ID is driving global business opportunities

Digital ID has enabled businesses to globalize quickly. Using digital ID verification, a business can expand into new markets, increase their employee strength, and get new customers as well as lower the production cost of their products and services.

Discover the impact of digital ID and how implementing digital identity solutions can positively impact organizational effectiveness in a global institution.


Find out what the experts already know about AML/KYC

The AML/KYC Tracker, a PYMNTS and Trulioo ongoing collaboration, provides an in-depth examination of current efforts to stop money laundering, fight fraud and improve customer identity authentication.

Navigate the often-shifting seas of KYC and AML obligations and learn about the latest solutions, technologies and collaborations that are helping firms to seamlessly authenticate clients and customers. Gain access to the full series.


Online Gaming & Account Opening Report 2020

For online gaming operators who fail to create an effective onboarding experience, the threat is real. Competitors are a click away, and online gaming enthusiasts have no qualms about abandoning the process. On the other hand, operators that do deliver an effective experience gain a competitive advantage.

Learn what consumers expect from a compelling digital gaming experience. Providing the right balance of speed, security and convenience during account creation is a surefire way to establish a trusted and meaningful relationship.

CCPA Compliance -- Consumer Privacy

CCPA Compliance: a Systematic Approach to Consumer Privacy

The California Consumer Privacy Act (CCPA) is a comprehensive privacy regulation for companies that do business in California. The CCPA requirements for transparency, access, deletion and consent impact a number of business processes. Companies should look at numerous areas to assess what changes need to be made and develop procedures to ensure compliance.

Learn about CCPA requirements, business process considerations, how to develop a systematic approach to privacy and practical steps to help with CCPA Compliance.

[White Paper] Who Are You Doing Business With?

Know Your Business (KYB) and UBO identification are currently arduous, but the regulatory and internal business mandates for detailed due diligence aren’t going away. Emerging eIDV solutions are a critical tool for businesses looking to navigate an increasingly global and complex regulatory environment

Learn the importance of verifying the identity of businesses that you interact with, and how advancements in digital technologies and virtual data sets can assist in solving verification challenges.

[Report] Digital ID Verification: Competitive Analysis of Key Players

With regulations changing at a dizzying rate, banks and financial institutions find it difficult to meet Know Your Customer (KYC) requirements, and at the same time, provide a satisfactory user experience while onboarding new applicants. In order to meet changing compliance requirements and provide customer satisfaction, financial institutions are leveraging technologies like machine learning, biometrics, blockchain and artificial intelligence to deliver frictionless identity verification services.

Identify the latest market trends, challenges and opportunities, and key players of the digital identity verification market.

[Report] KYC for Businesses: A Deep Dive

KYB is a process whereby regulated entities conduct due diligence on a business entity. KYB enables banks to verify a business, identify beneficial owners of the business, among other things. Like KYC, KYB may be necessary to fulfill AML obligations.

Learn how the automation of the KYB process helps organizations reduce manual costs, save time, mitigate the risk of AML non-compliance and verify business entities in real time.

Canada: Identity Verification

In the age of eBanking and eCommerce, it is increasingly vital for businesses to verify remote identities for customers using a bank card, credit card or other method of conducting electronic transactions. The theme within Canada’s anti-money laundering (AML) law is changing from risk-based to prescriptive rules.

Find out how these changes could impact you and how electronic identity verification can help your business meet its Know Your Customer (KYC) obligations.

Financial Services: AML/KYC Compliance

Today’s consumers are tech savvy and expect real-time transactions and access to financial information and services – anytime, anywhere. In an increasingly competitive market, being able to instantly verify your customers is more important than ever before. As your customers and prospects across the globe move more fluidly between their laptops, mobile devices and tablets to transact, there is high demand for banks and money service operators to offer their services seamlessly without interrupting the transaction momentum.

Find out how global identity verification helps financial services companies expand their international footprints.

Hong Kong: Identity Verification

Hong Kong is an international financial and economic hub that has recently implemented online identity verification as a viable alternative to in-person transactions. In order to maintain customer online due diligence in Hong Kong, financial institutions must verify customer identity using reliable and independent data sources.

Find out more about Trulioo helps businesses in Hong Kong with their identity verification needs by offering a number of reliable and secure data sources, including HKID Validation, public data, and consumer credit bureaus.

[White paper] Digital Identity Verification: A Catalyst for International Expansion of Financial Services

In today’s global marketplace, there are many opportunities for companies to expand their business outside of their home countries. Demand for services such as international payments, foreign exchange, and remittance continue to grow as private sector businesses, non-profit organizations, and migrant workers all seek to move money across borders.

Find out how electronic identity verification helps businesses to expand into new markets and drive growth opportunities, while effectively managing regulatory compliance when doing business in multiple jurisdictions.


Consent: A Smart Solution

The purposes, requirements, and technology affecting identity verification have changed dramatically. Organizations relying on implied authorization or other legal constructs for the ability to process consumer’s personal information are taking risks that could be avoided by incorporating consumer consent into their verification and business processes.

Find out why consumer consent is not only fundamental, but both feasible and beneficial as a business solution.

New Zealand: Identity Verification

New Zealand is among many countries that have in recent years introduced a prescriptive online ID verification framework. New Zealand regulators have the benefit of observing other countries’ frameworks that have come before them and any associated pitfalls. As a result, New Zealand has put forward an online ID verification regime that follows the Australian regulations closely, yet with subtle differences that are in the main, positive and practical.

Find out how businesses verify New Zealand customer identities in an online environment with Trulioo’s GlobalGateway API, which provides instant access to a number of reliable and secure data sources, including driver license, public data, and consumer credit bureaus.

online marketplaces

Online Marketplaces: Creating Trust

It’s no secret that the sharing economy is growing and growing fast. Sharing saves people time, money, and aggravation, but what really greases the wheels of this fast-growing economy is trust. Given the increasing number of fraud reports (both online and offline), and the abundant media coverage about sharing economy companies not conducting extensive background checks, entering the sharing-economy ecosystem can be challenging.

Find out how identity verification builds trust within peer-to-peer marketplaces.

Government: Secure Access with IDV

As we transform into a fully digital society, being able to verify individuals online is more important than ever. There is high demand for governments to offer more services online as more residents and citizens transact online via mobile devices, tablets, and computers. However, until now, there has been a major constraint on the government’s ability to make these services available online due to lack of a reliable and secure method for verifying a person’s identity over the web.

Find out how reliable identity verification offers secure public services online.

Payment Service Providers: Accelerating Customer Acquisition

Major changes in regulations throughout the world are set to change the payments industry forever. In European and Asian markets alike, barriers are being removed to promote payment innovation, allowing third party and foreign providers to enter the market. However, game-changing opportunities are contrasted with tougher security, and compliance requirements are also being enacted.

Find out how identity verification helps payment service providers accelerate customer acquisition while reducing risk and fraud and adhering to more stringent security rules.

online retail

Online Retail: Instant ID Verification Drives Top Line Growth

In an increasingly competitive global economy, more consumers are going online to find the best value for their money. A global study revealed that online cross-border shoppers spend nearly double the amount of those who shop only domestically. Although this is good news for online merchants, where there’s money, there’s crime.

Find out how identity verification helps retailers cut down online fraud and financial crime while driving top line growth and bottom line results.

Online Gaming

Online Gaming: Increase Acquisition & Reduce Fraud

A strong regulatory environment is essential to maintaining the integrity of the gaming industry. At the same time, with more players accessing your site from around the globe via mobile devices, tablets and computers, guarantees for an uninterrupted and latency-free gaming experience is now expected.

Find out how real-time identity and age verification increases customer acquisition, reduces risk and fraud, while meeting industry and regional compliance regulations.

Healthcare & Insurance: Competitive Advantage

Preventing fraud and controlling costs in a seamless environment remains a top challenge for healthcare providers and insurers. Slow and cumbersome legacy processes like manual identity verification prevents healthcare providers from offering consumers convenience at competitive rates.

Find out why the ability to instantly verify your customers online is more important than ever.