Ready, Set, Onboard!

Deliver a positive digital experience to get your customers over the finish line.

Fast, frictionless and flexible onboarding

In today’s digital economy, first impressions offer an opportunity to gain the competitive edge when attracting and retaining customers. In addition to user-friendly onboarding, leveraging Verification as a Service (VaaS) can help you deliver agile workflows, automated compliance, and AI-powered fraud prevention.

Keep scrolling to learn about best practices for customer onboarding!

Happy customer sitting on couch and using mobile phone

User-friendly onboarding wins more customers

Research shows that today’s savvy customers are demanding added security when creating accounts or spending money online. In a recent survey, 58% of US respondents said they prioritize security over speed. Make it easy for customers to make purchases with a digital onboarding process that meets customer expectations.

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Frictionless workflows shorten time to value

Pave the path to smoother onboarding without unnecessary friction for good customers. Manual verification to meet compliance requirements can sometimes take days to process and are prone to error. Through a Verification as a Service (VaaS) platform, you can deliver KYC on cloud and develop custom workflows for seamless compliance anywhere in the world.

Open the Research paper

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Sophisticated tech keeps bad actors out

Leverage Verification as a Service (VaaS) for real-time identity checks that protect your customers, revenue and reputation. Modern onboarding tools integrate fraud detection, artificial intelligence and biometric authentication to automate manual processes. Learn everything you need to know about verifying identities, ID documents and companies effectively.

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Trulioo has been featured in

Challenger bank makes waves with innovative onboarding strategy

“We’ve put a lot of effort behind digitizing and automating the onboarding process so that manual intervention is only required as a fallback measure when it’s absolutely necessary.”

Nicolas Dinh, Chief Operating Officer at STACK*

In this case study, you’ll see how STACK*

Maintains the highest degree of safety and security for their customers
Delivers a safe, frictionless onboarding experience
Use identity verification as a first step requirement for legal and regulatory compliance

*acquired by Credit Sesame

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Awards & Recognition

World Economic Forum – Technology Pioneers
・CNBC Disruptor 50 ・ RemTECH Awards
・CB Insights 250 ・ RegTech 100 2021

Crypto payments platform onboards global users in less than a minute

“Having a plan to expand globally, Metal Pay needed a partner that had the ability to complete verification for both individuals and institutions on an international level, while meeting all KYC requirements. Trulioo was the only company that was able to show us this global presence and expertise.”

Marshall Hayner, Founder and CEO at Metal Pay

In this case study, you’ll see how Metal Pay:

Offers quick and seamless account opening as a key differentiator from competitors
Partners with Trulioo for fast and secure identity verification in 25 countries and counting
Uses automation to comply with strict AML and KYC requirements

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Deliver onboarding that delights your…

Customers

Create a community of trust by protecting customers from malicious activities through onboarding due diligence.

Leaders

Use embedded APIs to spot bad actors early on, mitigate risks to reputation and limit losses to your bottom line.

Teams

Easily meet compliance requirements by automating Know Your Customer (KYC on the cloud) and Anti-Money Laundering (AML).