In an effort to continually improve our products and services, Trulioo is excited to announce the launch of GlobalGateway’s next-generation Metrics Dashboard, a powerful new feature with enhanced design and functionalities for improved analytics, insights, reporting, and performance reviews.

Trulioo clients can access this new feature via the Dashboard tab currently available in the GlobalGateway portal, as seen highlighted in red below. The new dashboard provides clients with greater insight into the electronic identity verification (eIDV) transactions that occur when their customers perform a transaction on their website.

GlobalGateway metrics dashboard

With this first release of the new Dashboard, Trulioo is providing the ability to track three key metrics:

Monthly Verification Statistics
The Monthly Verification Statistics panel provides an overall view of the identity verifications that have occurred over several months, showing the proportion of verified and not verified transactions as well as a numeric indication of watchlist hits.

Trulioo GlobalGateway metrics dashboard

Transaction Volumes
The Transaction Volumes panel shows the number of verification attempts that have occurred over a given period of time with a breakdown by country, showing the country with the highest volume first.

Trulioo GlobalGateway metrics dashboard

Distribution of Transactions
The Distribution of Transactions panel provides insight into the proportions of overall identity verification transactions in GlobalGateway by country.

Trulioo GlobalGateway metrics dashboard

csv  Export data for further use

By clicking on the CSV button highlighted in red in the panel above, users can export the data used to create the chart. The exported CSV file can then be manipulated and presented to the user’s liking. This functionality is available for all three panels.

configure  Custom configuration to meet your needs today

Users can click on the gear icon next to the CSV button on any panel to customize the date range and countries reported.

Trulioo GlobalGateway metrics dashboard

Greater Insight

Go deeper with each metric panel by clicking the Show Details button, which presents the data used to compile each chart.

Trulioo GlobalGateway metrics dashboard

The Metrics Dashboard is available now for all Trulioo clients.

To find out more about Trulioo's identity verification service, GlobalGateway, and how eIDV can streamline your business process via a single API integration, check out our resources page or request for your LIVE product demo by contacting our sales team.