Coming Soon: New and Improved Identity Verification Portal | GlobalGateway
At Trulioo, we are committed to providing the best identity verification service to better serve our customers. Based on feedback from our customers, we’ve been busy redesigning the GlobalGateway portal to make it faster and easier to use. The team has been working around the clock to build a new and improved user experience that incorporates intuitive design, smart fields and a versatile layout for increased efficiencies across all business units. After introducing the Metrics Dashboard to provide better insights and analytics in May 2015, we launched Trulioo’s Normalized API last fall, which enabled our customers to land and expand across borders faster than ever before.
Our technology has been recognized across a wide range of industries. Several recent awards include Top Innovator Award for Identity/Authentication API, Top 10 Global Emerging Fintechs by KPMG, Best Newcomer Finalist from PYMNTS Innovator Award, and Europe’s Digital Identity Innovation Award.
With only a few weeks to go until launch, Trulioo is excited to provide you with a preview of some of the key functions and features of the new portal user interface for GlobalGateway.
One of the most noticeable changes that has been made to the GlobalGateway portal is the identity verification data entry screen. The smart fields indicate which data sources are going to use the information you enter into the field, and as soon as a data source has sufficient information to perform an ID check, it changes color. With real-time responses, customers save valuable time when verifying identities.
When data is entered, the field indicator bar for the associated data source instantly changes from red or yellow to blue.
The new verification results page is clearer and easier to read. At a glance, users can see where matches did and did not occur based on data source and associated field. There is also now a red flag indicator that draws attention to the fact that a watchlist hit has occurred.
When a user clicks on the red flag, the watchlist hit report opens and is displayed on the screen, providing further information.
In the new portal interface, Transaction Review has been updated and is now called Search. Users can now view criteria along with search results in the same window. This allows users to quickly refine searches without having to switch views. There is also a new Quick Search feature that allows users to enter a transaction number and immediately view the transaction details.
Another new feature that users will find helpful is the ability to look up and view information about configured data sources directly from within the GlobalGateway portal. It’s now easier than ever to quickly find out which data sources are being used and how data should be entered in each field.
In addition to the new user interface, there have been many changes made behind the scenes to improve the overall performance and responsiveness of the portal. GlobalGateway is now better, faster, and simpler than ever before. The new portal user interface is scheduled to launch Spring 2016.
“After deploying Trulioo’s API, we immediately saw faster response times and a greater number of applications being processed,” said Rajib Deysarkar, Technical Manager at IG. “The evaluation process was quite easy, due to Trulioo’s extensive documentations.”
To learn more about GlobalGateway or Trulioo’s award-winning Normalized API and how online identity verification can ease your company’s compliance burden, visit our resources page or book a LIVE product demo by contacting our sales team.